Expense Reporting - Time and Expenses - Mobile Expense Report

Support

DATABASICS software is among the most stable and reliable business applications available. Still, there are occasions when you will need support. When you need it, you are assured of a rapid response, but more importantly, we solve your problem with a Mean Time to Solution (MTTS) that few organizations can match.

While we provide call-in and e-mail support, we also provide a fully interactive, secure portal that allows you to submit and track your issues; get updates and patches, review release notes and research questions.

When you are doing your evaluation, be sure to ask us about our customer portal!

From Our Customers

"We had a time consuming paper timesheets process prior to switching to Databasics Time in 2008. The new streamlined process allows us ease of use and DCAA compliance to facilitate for management reporting and efficiently running our payroll. We find Databasics' support and services organizations very responsive to our requests for help and timely in addressing any changes we require."
Jennifer Ebke, BAE Systems, RO Defense Inc. USA

"We have been using DATABASICS Expense Reporting (ExpenSite) since 2008. We chose DATABASICS over Concur, as DATABASICS Expense Reporting was the only product that could accommodate our complex accounting distribution needs. The integration between DATABASICS Expense Reporting, our accounting system, and our employee credit card program, has really streamlined our expense reporting process. DATABASICS Expense Reporting is easy to use, and the workflows and email alerts allow our employees to track the status of their reports at all stages of the approval process. Last, but not least, we cannot say enough about the wonderful customer service we have received from DATABASICS, from Implementation up until today."
Christine O'Connell- Project Manager, Information Technology, American Chemistry Council

"We have been DATABASICS Expense Reporting customers since 2004. As an educational institution, our accounting and internal control requirements are very demanding, but in every instance DATABASICS Expense solution has been able to accommodate us. We recently upgraded to the latest Version 5 of the application. The process went very smoothly and we are extremely pleased with all the improvements a great application became even better! Our success with DATABASICS isn't just about the software: The people are always there for us. We feel like they are really a part of our team."
Rita Y. Raines, MBA, GCPM, Project Director, Finance Division, Morehouse School of Medicine, Atlanta, Georgia USA

"During the 5 years we have been using DATABASICS, we implemented a new accounting system that changed our general ledger structure to one that was more complicated, yet DATABASICS configured the application logic to fit our needs. The Application Consultant along with the DATABASICS' support and customer service staff assigned to our company worked with us throughout the process from start to finish. Early spring of 2010 we began using V5 which imports our GL and WBS extract file and offers ACH direct deposit reimbursement for expense reports. Our employees love the timely reimbursement the ACH processing offers."
Sue Voorhies, Sr. Representative - Finance, L-3 Communications Corporation, USA

"We've been using DATABASICS for four years now and we've become really big fans of Time & Expense site. We used to have a combination of different software applications and paper forms for our PC, but our old system was just too rigid. I have been very impressed with DataBasics support service, their commitment and high level of service. They respond very quickly to my requests for assistance. I generally receive a phone call within a matter of minutes of sending a message to them and the problem is generally resolved soon after. DataBasics works well across all of our platforms and takes the chore out of timekeeping, freeing us up to focus on our clients' work. It's accurate, intuitive and flexible! Now we're able to perform real-time project estimates. We're glad to have a system in place to ensure that time entry is done right."
Tracey D. Clark, Accounting Manager, ATSSA, USA

"We have been using DATABASICS ExpenSite since 2004. From the very beginning the people at DATABASICS have been a joy to work with. Everyone I have dealt with has been very accessible and helpful. We have some unique needs in our expense reporting and they have always worked hard to understand our needs and provide a good solution. We have recently gone through a version upgrade and the support has been wonderful. The product itself is great and priced well and we look forward to using more features in the near future to utilize the product even more."
Jim Pollard, Accounts Payable Manager, TN Farmers Insurance Co., USA

Contact Us today for more information.