Implementation & Rollout
We offer the experience, expertise and commitment you need to make the most of your investment.
We understand that you need a Time and Expense management system that works the way you work. As experts with a track record of consistently successful implementations, we know how to get you up and running fast—with a sustainable solution you can depend upon.
Following are highlights of our implementation process:
We configure your system to work right for you.
We don’t saddle you with a one-size-fits-all solution. We become a part of your team and put ourselves in your shoes. We have both the professional flexibility and the software to meet your most challenging requirements.
We integrate with your applications.
We don’t just dump our data into a file, hand it to you and walk away. Time and Expense systems participate in a complex ecosystem of manual and automated processes. To realize the full benefits of our solutions, you need them to bring data in as well as send it out. And their interactions with your other systems must be fast, seamless, timely and accurate. Our standards for integrations are very high. That’s why we take responsibility for ensuring they perform, so you can relax and not worry about them.
We support you through rollout and beyond.
After working with you to make sure we’re delivering the best possible solution for your particular needs, we’re there for you with rollout support that’s fast, decisive and tightly managed. We know that change isn’t easy. We help you anticipate issues and know how to get you over the humps—whether it be through special training or something as simple as changing a label on a screen. No matter what it takes, we are committed to your success and satisfaction. That commitment continues after you are up and running. Year after year, our support team receives numerous awards for its sustained, outstanding performance. You know who your support people are and, most importantly, they know who you are. At DATABASICS, we take support personally.