The first trend is mobile. Most organizations with time and expense solutions have some mobile capability, but often these apps are limited compared to desktop versions. The key trend is that organizations now expect full-featured mobile apps with no gaps in functionality. Users should be able to do everything from data entry to approvals, plus receive real-time updates and push notifications. Relying only on desktop or web solutions is outdated, especially as millennials and Gen Z are a growing part of the workforce.
The second trend is good receipt capture, specific to expenses. Initial automation focused on attaching receipts to reports, but now OCR (optical character recognition) technology enables faster capture of receipt data via smartphones. Batching and rapid processing of receipt data allow mapping expenses against corporate cards or transactions accurately and quickly.
The third trend involves GPS and current smartphone capabilities. Traditionally, GPS tracking was limited to integrating with mapping apps for mileage. Now, GPS and geo-fencing enhance time tracking, and traditional clocking in/out hardware is becoming obsolete. Mobile devices can be used to capture punches with controls for locations, reducing hardware costs.
The fourth trend is moving towards a single global solution. Previously, organizations used fragmented systems to address regional differences in taxes, currencies, languages, and operational requirements. Now, unified platforms serve enterprises globally, integrating seamlessly across different ERP systems.
Fifth is lead management integration: linking leave processes with timesheets to streamline approvals and reporting. Many organizations still manage leave manually, but modern systems enable real-time leave balance visibility and forecasts.
Sixth trend focuses on expanding the ecosystem through integration with other systems like CRM, travel providers, and vendor data, extending beyond basic payroll and accounting connections.
The seventh trend is advanced reporting and analytics with automation and AI enhancing real-time data delivery to decision-makers without manual efforts.
In summary: technology advances continue to improve time and expense management across the user and administrative experience. Organizations should assess their processes to leverage new tools that reduce administrative burdens and increase efficiency.
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