Support

Support

System Status: ONLINE

COVID-19: DATABASICS is fully prepared to maintain operations during the coronavirus pandemic. We are here to help employers and employees effectively utilize our time and expense management system for remote work.

SYSTEM STATUS – The system currently is not available during a Scheduled maintenance between 6 AM EST to 12 PM EST.

Thank you for your cooperation and understanding.

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Customer Portal

Customers with a valid User ID can log in through the customer portal to submit a support ticket, check status on an existing ticket, and get updates, patches, FAQs, newsletters, and release notes.

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Email Support

Please use the button above to contact technical support via email for all other requests or inquiries.

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Submit Request

Please use the button above to submit your request for technical support.