Tysons Corner, VA – May 5, 2026 – DATABASICS was named the winner of a Gold Stevie® Award in the Customer Support category in The 24th Annual American Business Awards®.
More than 3,700 nominations from individuals and organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. DATABASICS was nominated in the Customer Service Department of the Year category.
One judge noted, “The company has been earning 5 stars for the past few years, and it remains committed to providing outstanding customer service. This is customer obsession. The company is hitting all the right points and has created this sustainable customer service business.”
“This entry showcases outstanding customer service performance, supported by consistent 5.0 ratings, fast response times, and high resolution rates. Its cross-functional, no-escalation approach is a clear differentiator,” said another judge.
Previously recognized by year-over-year Stevie Awards since 2017 and several Best in Biz Awards for customer service excellence, DATABASICS has sustained performance across Capterra and G2 reviews spanning 2020–2025, validated across industries from healthcare to government contracting.
The takeaway from this win comes from the essay submission for this award: “This isn't just a moment of excellence but also a system built to sustain it… Zero compromise. The DATABASICS Customer Service Department doesn't simply meet the standard but redefines what's possible when service becomes strategy.”
Notable customer reviews in support of this nomination were:
- "You need to teach other vendors how to provide customer support."
- "I wish all support orgs could be so helpful and patient."
- "Amazing service! Second to none, and multiple people jump in to help."
“Organizations across the United States continue to set a high standard for innovation and performance,” said Stevie Awards president Maggie Miller. “The breadth and quality of nominations submitted to The 2026 American Business Awards reflect a dynamic and competitive business environment, where organizations are finding new ways to drive growth, deliver value, and make an impact. We congratulate all of this year’s Stevie Award winners and look forward to celebrating their accomplishments at our June 9 awards ceremony in New York.”
Details about The American Business Awards and the list of 2026 Stevie winners are available at https://ABA.StevieAwards.com.
About DATABASICS
DATABASICS delivers timesheets, leave tracking, expense reporting, and employee purchasing management solutions that lead the industry in value, performance, and adaptability. Integrations are offered for major accounting, payroll, and HR providers. DATABASICS’s customers range from regional businesses and nonprofits to global enterprises. Learn more at https://www.data-basics.com/.
About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes, as well as the people behind them, the Stevies recognize outstanding workplace performance worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
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